Call Center Training

Business process outsourcing in India, which started around the mid-90s, has now grown by leaps and bounds.

India is now the world’s favored market for BPO companies, among other competitors, such as, Australia, China, Philippines and Ireland.

You aspire to make a career in the call center industry but are clueless about what it entails?

Rave offers you industry specific course that’ll put you on the right career track in the call center industry and that too with placement assistance.

You will be given training in areas like:

  • Call Center Industry – an Overview
  • Telephone Skills
  • Voice and Accent Training
  • Business English
  • Customer Service
  • Culture Sensitization
  • Interview Skills

Highlights of the Course

  • Trainers have rich work and training experience in the call center industry.
  • Interactive, activity oriented training.
  • A limited class size provides plenty of opportunity to practise.
  • Your progress would be measured with continuous assessment.
  • You will be trained on interview skills for the call center industry.
  • Placement assistance provided.

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